Q1. What is your terms of delivery? A: FOB, CIF, DP, EXW etc. Q2. How about your lead time? A: With our normal package, the lead time is 5-15days. With customer’s own package, the
lead time is 15-25days. Q3. What’s the MOQ? A: 100sets for each model. Q4. What is your sample policy? A: We can supply samples to customer for free, and customer should undertake the
courier cost. Q5. Do you test all your goods before delivery? A: Yes, we test Friction coefficient and Shear strength for each shipment.
Q7. Do you have ability to develop the toolings?
A: Yes, we can develop the tooling according to customer’s samples or CAD drawings.
Q8: How could you keep long term business relationship with your customers? A:1. We keep good quality and competitive price to ensure our customers’ benefit. 2. We respect every customer as our friend and we sincerely do business with them,
no matter where are they come from. Our customer trust us a lot.
Q9. What's the guarantee ?
A: We guarantee our product quality is same as the samples. For small issues, we can exchange the products for customer. For serious issues we will recall the whole lot.
Any more question, please feel free to contact us by e-mail.